Meet the Team

Brian-Certified Surgical Technologist (CST)

 Meet the staff picture of BRIAN-CERTIFIED SURGICAL TECHNOLOGIST (CST)

 Brian, CST, is certified by the National Board of Surgical Technology and  Surgical  Assisting. He is a 2008 graduate of the James Rumsey Technical Institute  where he  completed his surgical training. During his years of training, he received  several awards  such as the Presidents List award, Un-Sung Hero award, and was  inducted into the  2008 National Honors Society of the National Surgical Technology  Association. Brian  started working in the OR at Winchester Medical Center in  summer 2008. He was part  of the Neurosurgery/Oral & Maxillofacial team. In the  fall of 2009, he joined the team of Winchester Oral Surgery Center as Dr. Coviello’s  surgical assistant. Since then he has acquired  the highest skills in Oral and  Maxillofacial care. He is always looking for ways to  sharpen his skills and continue  his education to the fullest. Some of his recent accomplishments  include the following: 

  • Biomet TMJ Replacement and Scope Workshop
  • Wound Closure Workshop
  • Certification in the Dental Anesthesia Assistant Program

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

 

Jess – Surgical Assistant

 Meet the staff picture of JESS – SURGICAL ASSISTANT

Jessica, a member of our surgical team, began working for Winchester Oral Surgery in July of 2016. One of her favorite tasks is working with our patients and strives to make their dental experience a positive one. Jessica was born and raised here in Winchester. She is a proud mom of her son, Jace, and enjoys spending her free time going on adventures with him.

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Madelyn – Surgical Assistant

 Meet the staff picture of MADELYN – SURGICAL ASSISTANT

Madelyn, a member of our surgical team since May 2018. She ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. Outside of work, Madelyn’s passion are dancing and she enjoy’s going to the beach.

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Allison – Surgical Assistant

Meet the staff picture of ALLISON – SURGICAL ASSISTANT

Allison, has been a member of our surgical team since December 2018. She ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. Outside of work Allison enjoys being outdoors, going on hikes and hanging out with her boyfriend and dog!

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Haven – Surgical Assistant

Meet the staff picture of HAVEN – SURGICAL ASSISTANT

Haven, was a dental assistant for many years before she joined our team the summer of 2019. She ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. 

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Christiane – Surgical Assistant

Meet the staff picture of CHRISTIANE – SURGICAL ASSISTANT

Christiane, ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. 

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Kelsea – Surgical Assistant

 Meet the staff picture of KELSEA – SURGICAL ASSISTANT

Kelsea, a member of our surgical team, ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. Kelsea grew up in Gerrardstown, WV. She loves being outside and visiting family! She also loves her farm animals; she has 20 chickens, 1 goat, 2 bunnies, and 1 turkey. Before working at Winchester Oral Surgery Center she worked at a general dental office for 2 years. 

Gillian – Surgical Assistant

 Meet the staff picture of GILLIAN – SURGICAL ASSISTANT

Gillian, a member of our surgical team, began working for Winchester Oral Surgery fall of 2018.She ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. Outside of work her and her boyfriend enjoy being outside, visiting breweries, and playing with their cats!

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Nadine – Patient Service Representative

Meet the staff picture of NADINE – PATIENT SERVICE REPRESENTATIVE 
Nadine joined our team in August of 2019. She is our lovely patient care coordinator who will greet you with a smile and a friendly voice on the phone. Nadine originally started out her career in animal medicine as a vet tech, but after 8 years she decided to give it all up for teeth. She is a full-time mom who enjoys spending her time outdoors with a fishing pole in her hand.

Caroline – Patient Service Representative

 Meet the staff picture of CAROLINE – PATIENT SERVICE REPRESENTATIVE
Caroline is one of the friendly voices you hear when you call Winchester Oral Surgery Center. She is here to help schedule your appointment and to answer questions! 

Meredith – Office Manager

 Meet the staff picture of MEREDITH – OFFICE MANAGER

Meredith, our office manager, has been with our team since May of 2018. She has been a friendly voice you might have heard while scheduling appointments over the phone and is excited to continue to work closely with our patients. Outside of Winchester Oral Surgery Center she loves spending time with her family of 3 and their four-legged best friend, Reno. She enjoys staying busy, but when it comes to time off, she would much rather be in the mountains than on the beach.

Jackie – Financial Manager 

 Meet the staff picture of JACKIE – FINANCIAL MANAGER
 Jackie, our Financial Manager, joined our team in early 2011. She mainly focuses on accounts receivables, filing insurance claims, and obtaining reimbursements. Jackie has completed the AAOMS Coding Certificate Program. She holds a Bachelors degrees in History and Political Science, which she received from Shenandoah University. Jackie was born and raised here in Winchester, Va. In her free time she enjoys reading and spending time with her  husband and daughter.

Danielle – Insurance Manager

Meet the staff picture of DANIELLE – INSURANCE MANAGER

Danielle, our Insurance Manager, began working for Winchester Oral Surgery Center in June of 2014 and is AAOMS coding certified. She works with our patients to ensure that they understand all of their benefits and submits any necessary authorizations. She is an advocate for our patients, making sure that insurance and billing needs are met. In her spare time, Danielle enjoys traveling and spending time with her family.

Kristina -Insurance Specialist

 Meet the staff picture of KRISTINA -INSURANCE SPECIALIST
Kristina, began working at Winchester Oral Surgery Center in 2019. She is our insurance wiz, she works on gathering estimates for future appointments for our patients. Her goal is to get the quote as close as possible to your bill. Insurance is complicated to understand and she will gladly explain your benefits and what may or may not be covered.  

Katie – Implant Coordinator

Meet the staff picture of KATIE – IMPLANT COORDINATOR

Katie, was a member of our surgical team for over a year before becoming our Implant Coordinator. Before that she worked in the dental field for about 7 years. Having experience on the clinical side at our office and a dental office is a huge benefit to us and is why Katie is such a great Implant Coordinator. She is originally from Front Royal and enjoys spending time with her husband Kyle, 1 year old son Mason, and two dogs, Titus and Ace. 

Alyssa – Marketing Manager

 Meet the staff picture of ALYSSA – MARKETING MANAGER
Alyssa joined our team as the Marketing Manager in 2018. She might be the face you see dropping off referrals to offices in the surrounding areas. But, she is mostly in charge of our website, social media, patient reviews, data analysis, and getting Winchester Oral Surgery Center’s name out into the community. She graduated from JMU with a Media Arts and Design Major and has really enjoyed diving into learning all she can about marketing for an Oral Surgery practice. She grew up in Fairfax, Virginia, but currently resides in Richmond with her husband. She works mostly remote, and comes into the office once a month.