Meet the Team

Brian-Certified Surgical Technologist (CST)

Portrait of Brian our Certified Surgical Technologist (CST)

Brian, CST, is certified by the National Board of Surgical Technology and Surgical Assisting. He is a 2008 graduate of the James Rumsey Technical Institute where he completed his surgical training. During his years of training, he received several awards such as the Presidents List award, Un-Sung Hero award, and was inducted into the 2008 National Honors Society of the National Surgical Technology Association. Brian started working in the OR at Winchester Medical Center in summer 2008. He was part of the Neurosurgery/Oral & Maxillofacial team. In the fall of 2009, he joined the team of Winchester Oral Surgery Center as Dr. Coviello’s surgical assistant. Since then he has acquired the highest skills in Oral and Maxillofacial care. He is always looking for ways to sharpen his skills and continue his education to the fullest. Some of his recent accomplishments include the following:

  • Biomet TMJ Replacement and Scope Workshop
  • Wound Closure Workshop
  • Certification in the Dental Anesthesia Assistant Program
  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Madelyn – Surgical Assistant

Meet the staff picture of MADELYN – SURGICAL ASSISTANT

Madelyn, a member of our surgical team since May 2018. She ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. Outside of work, Madelyn’s passion are dancing and she enjoy’s going to the beach.

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Allison – Surgical Assistant

Meet the staff picture of ALLISON – SURGICAL ASSISTANT

Allison, has been a member of our surgical team since December 2018. She ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. Outside of work Allison enjoys being outdoors, going on hikes and hanging out with her boyfriend and dog!

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Christiane – Surgical Assistant

Meet the staff picture of CHRISTIANE – SURGICAL ASSISTANT

Christiane, ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise.

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Gillian – Surgical Assistant

Meet the staff picture of GILLIAN – SURGICAL ASSISTANT

Gillian, a member of our surgical team, began working for Winchester Oral Surgery fall of 2018. She ensures that our patients feel at ease as they prepare for examination and treatment. She also assists with procedures and helps patients and their families throughout the recovery process. All of our assistants are well trained in the postoperative process, enabling them to give detailed postoperative instructions as well as detailed answers to any questions that may arise. Outside of work her and her boyfriend enjoy being outside, visiting breweries, and playing with their cats!

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program
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Meredith – Office Manager

Meet the staff picture of MEREDITH – OFFICE MANAGER
Meredith, our office manager, has been with Winchester Oral Surgery Center since May of 2018. Meredith oversees the daily operations of the office, ensuring that our patients are well taken care of by our team. Outside of work she loves spending time with her husband and kids, and their four-legged best friend. She enjoys staying busy, but when it comes to time off, she would much rather be in the mountains than on the beach.

Nadine – Patient Service Representative

Meet the staff picture of NADINE – PATIENT SERVICE REPRESENTATIVE

Nadine joined our team in August of 2019. She is our lovely patient care coordinator who will greet you with a smile and a friendly voice on the phone. Nadine originally started out her career in animal medicine as a vet tech, but after 8 years she decided to give it all up for teeth. She is a mom who enjoys spending her time outdoors with a fishing pole in her hand.

Alecia – Patient Service Representative

Portrait of Alecia our Patient Service Representative

Alecia joined our team in the beginning of 2021. She has many years of dental experience but is excited to work within her favorite field, oral surgery! Along with meeting new patients, she continues to look forward to growing within our company. Alecia loves the beach, and her mastiff and German shepherd.

Alecia may be one of the friendly voices you hear when calling our office to schedule an appointment!

Madison – Patient Service Representative

Portrait of Madison our Patient Service Representative

Madison joined our team in the spring of 2021. She enjoys spending time with her family and boyfriend. She loves to stay active and busy and frequents her local gym. She is eager to learn and looks forward to see what she can achieve in the dental field!

Madison may be one of the friendly voices you hear when calling our office to schedule an appointment!

Jackie – Financial Manager

Meet the staff picture of JACKIE – FINANCIAL MANAGER

Jackie, our Financial Manager, joined our team in early 2011. She mainly focuses on accounts receivables, filing insurance claims, and obtaining reimbursements. Jackie has completed the AAOMS Coding Certificate Program. She holds a Bachelors degrees in History and Political Science, which she received from Shenandoah University. Jackie was born and raised here in Winchester, Va. In her free time she enjoys reading and spending time with her husband and daughter.

Danielle – Insurance Manager

Meet the staff picture of DANIELLE – INSURANCE MANAGER

Danielle, our Insurance Manager, began working for Winchester Oral Surgery Center in June of 2014 and is AAOMS coding certified. She works with our patients to ensure that they understand all of their benefits and submits any necessary authorizations. She is an advocate for our patients, making sure that insurance and billing needs are met. In her spare time, Danielle enjoys traveling and spending time with her family.

Kristina -Insurance Specialist

Portrait of Kristina our Insurance Specialist

Kristina, began working at Winchester Oral Surgery Center in 2019. She is our insurance wiz, she works on gathering estimates for future appointments for our patients. Her goal is to get the quote as close as possible to your bill. Insurance is complicated to understand and she will gladly explain your benefits and what may or may not be covered.

Haven – Insurance Specialist

Portrait of Haven our Insurance Specialist

Haven, has worked in the dental field since she was 18! She was a dental assistant for many years before she joined Winchester Oral Surgery Center’s clinical team the summer of 2019. She was a surgical assistant for a year before switching to an insurance specialist. Her extensive knowledge and positive attitude is why we love Haven so much! When she is not at work she enjoys hikes with her dog Laci and spending time with her family.

  • Dental Radiation Safety Certified
  • Certification in CPR & AED Program

Katie – Implant Coordinator

Meet the staff picture of KATIE – IMPLANT COORDINATOR

Katie, was a member of our surgical team for over a year before becoming our Implant Coordinator. Before that she worked in the dental field for about 7 years. Having experience on the clinical side at our office and a dental office is a huge benefit to us and is why Katie is such a great Implant Coordinator. She is originally from Front Royal and enjoys spending time with her husband Kyle, 1 year old son Mason, and two dogs, Titus and Ace.

Alyssa – Marketing Manager

Meet the staff picture of ALYSSA – MARKETING MANAGER

Alyssa joined our team as the Marketing Manager in 2018. She might be the face you see dropping off referrals to offices in the surrounding areas. But, she is mostly in charge of our website, social media, patient reviews, data analysis, and getting Winchester Oral Surgery Center‘s name out into the community. She graduated from JMU with a Media Arts and Design Major and has really enjoyed diving into learning all she can about marketing for an Oral Surgery practice. She grew up in Fairfax, Virginia, but currently resides in Richmond with her husband. She works mostly remotely and comes into the office once a month.